Mika Hokkanen, one of our Installation Engineers in Finland, tells us more about how our experienced engineering teams play a key role in bringing Everon solutions to life, working with care to ensure our customers have all the support they need.
Installation and maintenance engineers play a key role in Everon Group’s daily operations. The role combines technical skills with the opportunity to do work that has a direct impact on improving people’s safety and everyday life; and no two days are ever the same.
Everon Group develops and provides digital, cloud‑based security, alarm, and wellbeing technology solutions that support independent living and provide reassurance for users and their families, for example in home care and healthcare. The company is Europe’s leading provider of digital wireless assisted living solutions, operating in Finland, Sweden, and the United Kingdom, with over one million installed connections in various environments.
Mika Hokkanen is one of Everon’s experienced installation and maintenance engineers in Finland. He works with maintenance and installation tasks, but his responsibilities also include supporting sales in technical matters and developing technology solutions based on customer needs.
“I’ve always enjoyed installation work, meeting customers, and helping others through what I do. Technology constantly evolves, and optical sensors are very exciting. They help reduce the workload of care staff, because optical sensors can quickly show what triggered an alarm. Motion detectors aren’t quite the same. For example, if a blanket falls to the floor, it triggers an alarm, and someone must go and check, but with visually-enabled technology the carer can see the issue instantly and prioritise their responses. Unfortunately, Finnish legislation is still evolving on their use, and a legal amendment is underway. I’m looking forward to it so that we can take them into wider use in Finland as well,” he says.
A variety of workdays keeps things inspiring
Mika is a graduate engineer in automation technology and has long prior experience from Nokia, as well as a background as an entrepreneur. In 2016, he founded a start‑up that Everon acquired the following year. Hokkanen stayed with the company as part of the acquisition.
His versatile career shows in how he approaches his work holistically, considering technical solutions, in the context of understanding the customer’s everyday life and needs.
“When I leave a site, I want to be sure that everything works and that the customer knows how to use the system.”
In his day‑to‑day work, installation and maintenance tasks take Mika to different parts of Finland—to service homes, schools, and KELA offices where Everon’s safety and call systems support everyday safety and help staff work more smoothly.
“My role is diverse, and the tasks vary daily from maintenance to installation and technical consulting. Working as a technical expert requires not only specialised skills but also the ability to understand the bigger picture: how safety technology, digital systems, and different solutions work together to genuinely support the customer’s safe everyday life.”
A work culture that supports development
At Everon Group, Mika and his colleagues are part of the maintenance and service team. His manager is based in Sweden. Over the years, as the company has grown and internationalised, the work culture has become even more professional and learning‑orientated. Everon invests just as much in employee wellbeing and competence as it does in developing its technological solutions. Reliability, openness, and collaboration are at the core.
Mika says it’s important for employees to see their role as part of a larger whole and continuous development. “People get opportunities for training, and the Everon culture encourages learning new things and taking on different kinds of tasks. I’ve also been involved in coordinating Everon’s EU projects, for example I’m currently working on the Eureka programme’s ITEA project RM4Health.” he says.
Key skills and Mika’s tips for professionals in the field
Mika Hokkanen highlights several qualities that, in his view, distinguish a good installation and maintenance professional. He emphasizes that technical education provides a solid foundation, but curiosity and the desire to learn are even more important.
“People can learn anything if they are interested. In addition, the technology in our field is constantly developing, so keeping up with it is important.”
According to Hokkanen, Everon Group brings together technical expertise, an international operating environment, and a human‑centered mindset, creating an environment where employees have the opportunity to develop, make an impact, and do work that truly matters.
